Privacy Statement
Privacy Policy (GDPR)
Last updated: 19.12.2025
This Privacy Policy explains how Mod Solutions d.o.o. (“we”, “us”, or “our”) collects, uses, and protects personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Croatian law.
1. Data Controller
Company name: Mod Solutions d.o.o.
Address: Ulica Gradišćanskih Hrvata 8a, 23000 Zadar, Croatia
OIB: 35226101877
VAT ID: HR35226101877
Email: info@ecumodfiles.com
Managing Director & Responsible Person:
Jure Zrilić
2. Personal Data We Collect
We may collect and process the following personal data:
a) Account & Contact Data
Name, company name
Email address
Phone number
Billing address (if provided)
b) Uploaded Files & Technical Data
Files uploaded by users (e.g. ECU data files)
File metadata (filename, size, upload date)
IP address and device/browser information
Uploaded files are processed only for service delivery and are not analyzed beyond their intended technical purpose.
c) Payment Data
Payments are processed via PayPal, including credit card payments handled by PayPal.
We do not store or process full payment or credit card details on our servers.
Payment data processed by PayPal may include:
Name
Email address
Billing information
Transaction ID and payment status
3. Purpose and Legal Basis of Processing
| Purpose | Legal Basis (GDPR) |
|---|---|
| Providing services & file processing | Art. 6(1)(b) |
| Processing payments & invoicing | Art. 6(1)(b), 6(1)(c) |
| Customer communication & support | Art. 6(1)(b), 6(1)(f) |
| Website security & abuse prevention | Art. 6(1)(f) |
| Legal compliance & accounting | Art. 6(1)(c) |
4. File Uploads
When users upload files to our website:
Files are stored securely
Access is restricted to authorized personnel only
Files are retained only as long as necessary to perform the requested service
Files may be permanently deleted after service completion or upon user request, unless legal retention obligations apply
Users confirm they have the right to upload and share the submitted files
5. Payments via PayPal
Payments on this website are processed by:
PayPal (Europe) S.à r.l. et Cie, S.C.A.
22–24 Boulevard Royal
L-2449 Luxembourg
When selecting PayPal or credit card payment via PayPal, personal data is transmitted directly to PayPal.
PayPal acts as an independent data controller.
PayPal Privacy Policy:
https://www.paypal.com/webapps/mpp/ua/privacy-full
6. Data Retention
Uploaded files: retained only for service execution and deleted thereafter
Billing and transaction data: retained according to legal obligations
Communication data: stored as long as necessary for customer support
7. Data Sharing and Transfers
Personal data may be shared only with:
Hosting and IT service providers
PayPal (payment processing)
Accounting and legal service providers
Authorities where legally required
If data is transferred outside the EU/EEA, appropriate safeguards are applied.
8. Cookies and Technical Data
Our website uses:
Essential cookies required for functionality
Security-related cookies
Analytical or marketing cookies are used only with user consent, where applicable.
9. Data Subject Rights
You have the right to:
Access your personal data
Rectification
Erasure
Restriction of processing
Data portability
Object to processing
Withdraw consent at any time
Requests can be sent to: info@ecumodfiles.com
10. Right to Lodge a Complaint
You may lodge a complaint with:
Croatian Personal Data Protection Agency (AZOP)
Selska cesta 136
10000 Zagreb, Croatia
https://azop.hr
11. Data Security
We apply appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, or misuse.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy when necessary.
The current version will always be available on this website.
13. Contact
info@ecumodfiles.com